Stream System Down

Posted By on February 29, 2024

Dear Residents

This post is to provide an update regarding the stream system that has not been operational. This repair has taken longer than expected as the association will need to add an electrical panel. The current panel cannot sustain the power that is being requested by all items currently connected. A proposal has been received and approved as an emergency by the Board. The electrician is currently working with Southern California Edison and AT&T to facilitate this repair and obtain all needed approvals required by the City.

We apologize for the inconvenience and appreciate your patience in this matter.

As a friendly note, all Koi fish have been relocated and will be placed back once we get this matter resolved.

On Behalf of the Board of Directors

Orange Tree Condominiums Owner Association

Emergency Services

Action provides Emergency services between the hours of 7:00 p.m. – 7:00 a.m.

All calls are routed to the after hours service and taken in order as received. A message will be taken and will be distributed to an on call Manager.  You will receive a call from the Manager and they will assist you.

If this is related to any utilities please call them first as they will have updated information.

All tenants will need to contact the owner at all times for any issues at the property.  If the owner is not available for an emergency please advise the on call Manager.

Contact Information

General Manager
Dolores Mendez | doloresmendez@actionlife.com

Manager Assistant
Katie Schanz | maoc@actionlife.com

Community Care Department
Phone Number: (949) 450-0202
Email: communitycare@actionlife.com

Who to Contact:

Community Care

  • Work Orders
  • Work Order Updates
  • Vivo: www.vivoportal.com
  • Billing
  • Keys
  • Fobs
  • Transmitters
  • Hang Tags

Ask for these Departments if you need:

  • IT ( Login)
  • Escrow (Selling your property)

Management Company

Action Property Management

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303

www.actionlife.com