Cyber Safety

Posted By on February 18, 2022

Written by Alden Zhang, Public Safety Assistant

From the Irvine Police Department, Crime Prevention Unit

February is known as the month of love and nowadays we all love to do things online. The internet has made it more convenient for us to find that special someone, bank online, connect with people from around the world, shop, and much more. But it has also made it convenient for criminals to victimize unsuspecting people. Here are some helpful tips to protect you in the digital world from cyber criminals:

  • Make sure your anti-virus, security software, antispyware, computer, and phone updates are installed regularly and kept up to date. Many of these updates are enhanced features that help combat cybercrimes.
  • Use a unique and secure password or passphrase that only you know for each account. Do not use the same password, share your password with anyone, or write it down anywhere.
  • Use a secure internet connection (no free Wi-Fi) when entering in your personal information, making any online purchases or entering user name and password.
  • Only use secure websites that are encrypted that begin with https when doing online shopping or banking. They will have https or shttp in the URL and a “lock icon” at the top or bottom of your browser window. You can click on this icon to display information about the website and help you to verify that it’s legitimate.
  • Do not reply to unfamiliar emails, calls, or texts. Especially do not click on any unfamiliar links or attached documents.
  • Be cautious of external links sent by texts or emails. You can call the number on the back of your credit card or independently look up the contact number from a safe website to verify any emails or texts from your bank, utility companies, government agencies or other creditors requesting payments or personal information.
  • Cyber criminals will often create a false sense of urgency to encourage you to act fast (e.g., fraudulent bank fraud alert, social security breach, immediate action required emails/text). Remember to always confirm situations even if it seems urgent. Criminals may even impersonate a friend or loved one to play on your emotions and incite your help in an emergency.
  • Do not open an email attachment from someone you don’t know, and be wary of forwarded attachments from people you do know. They could accidentally forward you an email containing a virus. Carelessly downloading email attachments can be dangerous as some attachments may be able to avoid detection of anti-virus software.
  • Be cautious of online scams and remember: if it sounds too good to be true, it probably is.
  • For more information on common scams and crimes, Visit the Federal Bureau of Investigation (FBI) at: https://www.fbi.gov/scams-and-safety/common-scams-and-crimes or the Federal Trade Commission (FTC) at: https://www.consumer.ftc.gov/features/scam-alerts 

For more information on crime prevention and personal safety, please visit CrimePrevention.IrvinePD.org.

Emergency Services

Action provides Emergency services between the hours of 7:00 p.m. – 7:00 a.m.

All calls are routed to the after hours service and taken in order as received. A message will be taken and will be distributed to an on call Manager.  You will receive a call from the Manager and they will assist you.

If this is related to any utilities please call them first as they will have updated information.

All tenants will need to contact the owner at all times for any issues at the property.  If the owner is not available for an emergency please advise the on call Manager.

Contact Information

General Manager
Airica Sento | asento@actionlife.com

Manager Assistant
Katie Schanz | maoc@actionlife.com

Community Care Department
Phone Number: (949) 450-0202
Email: communitycare@actionlife.com

Who to Contact:

Community Care

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Ask for these Departments if you need:

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Management Company

Action Property Management

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303

www.actionlife.com